Complaints

There is one thing the players will recognise as the reason to come back. In the case of Oshi Casino, it was, and still is, its trustworthiness. But no one is immune to problems, so it is possible, you might experience some issues. If you have a valid issue, you are entitled to make a complaint with official government regulatory bodies which issue licences or an independent regulatory bodies, such as AskGamblers.

For all players that decide to submit a complaint, it is advisable they read the complaint guidelines first to get familiarised with all terms and conditions and avoid having a complaint rejected. All supporting evidence and information are welcome for upload during submission in order to speed up the process. If you are experiencing any issues with Oshi Casino regarding Payment, Bonuses, Software, Deposit, Accounts or other, you have also the possibility to file a complaint with the AskGamblers Casino Complaints Service .

We pride ourselves on dealing with complaints in a fair and appropriate manner. Our aim is to show you that we have understood your complaint, taken it seriously and to be transparent. Oshi Casino has joined AskGamblers circle of trust. We urge players who have complaints to post them publicly via the unique AskGamblers Casino Complaints Service .

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